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Delivery & Returns

Delivery & Returns

BLACK ORCHID INTERIORS HOPES THAT YOU ARE DELIGHTED WITH YOUR PURCHASE, HOWEVER, YOU MAY WISH TO RETURN YOUR PRODUCT SHOULD YOU NOT BE FULLY SATISFIED. IF YOU DO, THESE ARE THE TERMS THAT APPLY:

You must tell us you wish to cancel within 7 days of your receipt of the Goods;

The Goods will be collected by Black Orchid Interiors :

  • With both goods and all packaging in their original condition.
  • Securely wrapped to prevent damage.
  • Including our delivery slip and completed returns form.

After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;

Unfortunately, we cannot accept responsibility for returned items lost in the post and recommend that you get a certificate of posting if you decide to return the goods yourself.

Please go to Terms & Conditions to view our returns policy in full.